Monday, October 5, 2009

Reach Out and Touch Someone

William C. Taylor, co-founder of Fast Company magazine and co-author of "Mavericks at Work: Why the Most Original Minds in Business Win," provided MUFSO attendees with a helpful tip for those times when they are caught in phone-mail mazes. Taylor, during his Monday presentation above, said he uses the website gethuman.com to get the secret touchpad codes to reach an actual human for customer service. He's got your number, or at least knows where to go for it.

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